After Sales Services

  • Until recently a camera going down did not present a great security threat. I am talking about the usual commercial, industrial or retail premises, not high security installations. A 24 hour or 48 hour response was fairly common and acceptable.
  • Now though, the game has changed, in particular with Town Centre systems monitored 24 hours a day. Another reason is that more industrial premises have reduced manned presence in favour of cameras. This trend has probably taken place only over the last five years and large parts of the industry have simply not caught up with it.